Virtual PSO is a service offered by Epsilica Consulting Ltd, Epsilica provides specialist business expertise in strategy, project audit and supporting tasks

We have been providing an on-site PSO service to our clients through our consultancy division for some time. Each Virtual PSO team includes at least one member with a minimum of 10 years industry experience in project and programme management. Talking to a number of clients, we discovered that a virtual PSO could provide them with an improved service and save them significant costs, so we developed the concept and launched the Virtual PSO as a separate entity in January 2009.

We are based on the Southampton Science Park, in Chilworth, just outside Southampton Hampshire on the south coast of England.

Our staff work between 0900 and 1700 (UK time), Monday to Friday.

You can start to use and benefit from the Virtual PSO software from day one. Your teams enter the project information directly into Virtual PSO. We also provide an import mechanism from spreadsheets and our web service. If you want to see historic data from day one, you will need to add this in also. If you would like to discuss how best to achieve this, or would like our Virtual PSO team to help you with this task, feel free to contact us.

We have a defined set of project support processes and useful project management report templates that can be tailored to fit any size of organisation.

No. As this is a web-based solution which is accessed via the internet, you don’t need any special hardware or software. We’ll provide you with access to the application and you can start to benefit immediately. Virtual PSO works with all well known internet browsers and operating systems.

You can email us and our Virtual PSO support team will be happy to help.

Virtual PSO is backed by Epsilica Consulting, business consultancy is what we do best. Give us a call to discuss your requirements.

Because Virtual PSO is a software service, it’s available 24/7 also.

Because your managers and PSO can update your data at any time, the information available at your fingertips can be very up to date. The Highlight Reports will reflect a snapshot in time and these will be produced from data provided by you.

We can, of course, help you set up your programme and project management reporting processes, so that you can provide the information needed to produce your reports. Feel free to call us to discuss your needs

One of the key benefits of Virtual PSO is that you can decide how often and when you want to produce Highlight Reports. You can set up reminders to ensure you never miss a reporting deadline. The Dashboard is a real-time view of your programme and project management information, available at all times as soon as you Log In

Yes, the Virtual PSO application allows you to view historical information, so, a large amount of useful information will be at your fingertips.

Our reports will display the information you provide us in a clear and unambiguous format and identify trends that will inform your decision-making. If you would like us to provide even more in-depth analysis of any issues and a solution or get-well package, we’d be happy to talk further – just give us a call.

We do not expect you to change your processes; all you need to do is input your progress data and Virtual PSO’s innovative analytics function will do the rest.

We recognise that double-keying is resource intensive. That’s why, where possible, we recommend that you use Virtual PSO to store all of your project information, such as your Risk Register and Issues Log. Where this is not suitable, we will provide you with simple templates and instructions to allow you to easily import data via our XML web service.

There are essentially two different ways to view your reports.

• The Dashboard, this is a detailed, analytical overview, from where you can drill down into more detail at the click of the mouse.
• The Highlight Report is a snapshot in time; once your managers have entered their status reports, the reports will be available to view online or print off in a friendly format, ready for that important Project Board meeting

Your data is stored securely in servers collocated within a secure data centre.

Each server is kept in a world-class data centre with redundant power and HVAC systems. Access to the data centers is restricted to data center personnel only. Our network architecture is protected by Cisco firewalls and all of our data is transmitted using secure communications via SSL.

All of your data is held securely and, if you cancel your subscription, we will not retain any data held in the system.

All of our hardware and infrastructure is protected by our infrastructure partner’s disaster recovery process with a 100% uptime and 100% critical infrastructure SLA already in place. Our applications and data servers all work on a hot-swap infrastructure which incorporates redundant live servers that are switched to within a fraction of a second. Each of our data servers operates a transaction level, live backup and these are further backed up offsite on hourly increments. You can therefore be reassured that we have contingency plans in place to ensure we can still provide a service to you.

We charge a monthly rate based on the number of users to whom you want to give access to Virtual PSO.

You’ll receive:

• A cost-effective solution, providing you with the opportunity to redeploy your existing staff to more crucial tasks.
• Tailored management reports at a level and periodicity that suits your needs
• Consistent reporting, allowing you to control your projects portfolio
• Simple pricing, making budgeting easier

We charge a monthly fee for each project. This fee is billed monthly, in advance.